Privacy Policy

1. Overview & Commitment

Damainnovate ("we", "agency", "our") respects the privacy and confidentiality of our clients, prospective leads, and website visitors. This Privacy Policy details how we collect, process, store, and protect proprietary business data, campaign analytics, customer records, and communication histories.

2. Information We Collect

• Client Onboarding Data: Names, corporate email addresses, phone/WhatsApp numbers, billing addresses, and tax identifiers (GST/VAT).
• Project Assets & Credentials: Staging server logins, domain registrar DNS access, ad accounts (Meta Business Manager, Google Ads), and API keys provided under NDA.
• Inquiry Records: Form submissions, automated WhatsApp chatbot conversation logs, and diagnostic audit responses.
• Technical Analytics: Anonymized session telemetry, device types, and geographic location through privacy-first Google Analytics 4.

3. Strict Non-Disclosure & Zero Data Sale

Absolute Confidentiality: Damainnovate will NEVER sell, lease, monetize, or publicly distribute your proprietary code, customer lists, CRM leads, or commercial financials to third parties. All deliverables are built in isolated workspaces with encrypted API key management.

4. Third-Party Platforms & Ad Networks

During paid advertising campaigns or AI integrations, data is routed through vetted enterprise platforms (Meta Ads, Google Cloud, OpenAI, Anthropic, Stripe, Razorpay). These platforms process data under their respective enterprise security standards. Clients retain direct master administrative ownership of their advertising accounts.

5. Data Retention & Right to Erasure

Upon written request or completion of client contracts, clients may request complete revocation and purging of stored development credentials, staging databases, and internal bot memory logs within 14 business days.

6. Contact for Privacy Inquiries

For data deletion requests or privacy inquiries, contact founder Vinit Joshi directly at vinit@damainnovate.com or via WhatsApp at +91 8669044293.